Aviatrix Certified Engineer - Frequently Asked Questions
What are the pre-requisites for the ACE-Associate course?
Knowledge of networking concepts is helpful but not required.
Do I need to complete the training in a certain amount of time?
You can access the content on Teachable indefinitely although we recommend completing the course within 1 week.
I cannot finish the Teachable course. It appears "locked" and won't allow me to progress forward.
You must complete at least 90% of each module and score at least 70% on each knowledge check in order to proceed. If you did both of those and are still unable to move forward, you can try a few different options:
- Clear your browser cache
- Try a different browser
- Turn off corporate VPN
- Use a different Internet provider
- Use your mobile/cell phone hotspot to connect to Internet
- Restart/reboot your laptop/computer/tablet
Is the cost of the exam covered by the cost of the training?
How do I schedule the exam?
You will schedule your exam in the final module of Teachable titled “About the Exam.” There is an embedded calendar. Be sure to click “confirm,” you also receive a confirmation email.
Please be mindful of time zones when scheduling. The calendar displayed within Teachable will be in your time zone.
The confirmation email will contain an “add to calendar” button that will populate a calendar appointment for the correct time with all necessary webinar details.
What is the format of the exam?
The exam contains multi-choice questions and will take around 60 minutes to complete. In order to pass, a student must score at least 70%.
During the time of your exam, we will explain all necessary details to you (guidelines, platform information, exam link, logistics, etc.)
Do I need a laptop to take my exam?
Yes, a laptop and internet connection are required.
Do I need a webcam in order to take my exam?
A webcam is not required for the ACE Associate exam.
What is the best way to prepare for the exam?
There is no practice exam available however we encourage students to go back to Teachable and review the training material.
You can also study the self-paced material, and get hands-on experience by launching the Aviatrix Controller. You can always ask and answer questions on our Community site as well.
I missed my exam slot. Can I reschedule?
Yes. Please revisit the final module of Teachable titled "About the Exam" to reschedule.
When will I receive my exam results?
7 business days. Thank you for your patience.
Do not retake the exam until you hear back from us.
I was notified that I passed the exam but I want to know my score.
We do not share exam scores with students at this time.
I was notified that I passed the exam but I have not yet been issued my digital badge on Acclaim. When can I expect that email?
3 weeks after you are certified, you will receive an email from our digital badging platform, Acclaim, with instructions to click-to-add this achievement to your social and professional media platforms.
What is a digital badge?
A digital badge contains verified metadata that describes your Aviatrix Certified Engineer – Multi-Cloud Networking certification and the process required to earn the designation. We hope you will maximize the benefits of your accomplishment by sharing your success with others.
How long is my certification valid?
I did not pass the exam. What now?
You are allowed one exam retake free of charge. Please revisit the final module of Teachable to schedule your exam. If you do not pass after your two free attempts, you may try again for $49 USD.
I have a question that was not answered.
Please reach out to firstname.lastname@example.org or ask your question on this site.
I have directly joined the course program and have given the exam and now its been the 7th day i havent recieved any result update from your side while visiting the site i reseted my pwd and got to know that my acct didnt existed well i have created the one now so now how do i come to know my result or there will be no result for me
I have register for the training and received the welcome email for sign up. When I log on to the portal in my course when i click Aviatrix Certified Engineer it asked to pay. Also, I do noticed course curriculum Grayed Out for all courses start button. Can someone help me on this? or do i need to use my credit card to claim?
Hello, I am very interested with this exam and I already signed up for the exam, but I have something in mind about this exam.
In order to do the exam, do I need to provide a webcam for proctoring purpose beside a laptop and internet connection? Currently, I don't have any webcam and would be really glad to know if a webcam is necessary or not, so I can get one and prepare the equipment pretty well so there will be no issue when taking the exam.