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Question

Aviatrix VPN Client for Windows random crashing

  • November 19, 2024
  • 2 replies
  • 133 views

I have client 2.17.7 installed on Windows. We use SSO authentication to connect. 

 

Typically, usually, I find that if my machine has gone to sleep and the VPN has disconnected… then the next time I try to connect the client application crashes silently after launching the SSO browser window. It seems to be an unhandled UI error. 

The command log has; 

2024-11-19 10:03:52,278 37160 40572 ERROR servervpn ChangeProfileText 98 Unexpected14..Still in Base class


I have tried (a lot); 

  • restarting the laptop
  • restarting the Aviatrix VPN Service
  • uninstall and reinstall
  • using the Force Kill
  • disabling and re-enabling the TAP-Windows adapter.

If I keep trying it, again and again, eventually it works. It’s maddening. 

 

2 replies

MohammedBanabila
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could you remove all user vpn   and try to use open vpn client software to check if the error occurs or not . deploy again user vpn  with new profile and policy


MohammedBanabila
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it may require integrating with active directory for SSO (single sign on)