What are some operational challenges within public cloud?
For any additional questions, check the Operations, Visibility, and Troubleshooting FAQ post.
Evidential Data
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When working with Cloud Service Providers customers often struggle to prove the providers faults/issues
Unfamiliar Toolset
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Native cloud lacks familiar tools like ping, packet capture, and trace route
Blackbox – No visibility
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Native cloud constructs want users to believe that everything is always under control, and provide no visibility into logs, current state, routing tables, etc.
Infrastructure as code
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Solves agility problem but creates a support issue as tier-1 is not able to trouble shoot code problems
A Flat World in Public Cloud
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Lack of hierarchy in the cloud, which means it’s hard to insert security, control, and visibility
Tier-3 Becomes Tier-1
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Frontline support teams don’t have the skill and tools in public cloud, requiring senior network engineers to assist with most support issues
Scaling Out
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Problems occur when the architecture scales out because it grows complex and becomes hard to troubleshoot
What is Aviatrix doing to solve these issues?
Aviatrix CoPilot
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CoPilot dashboard provides complete visibility into your cloud operations
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Shows which gateways are down
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Provides map of where resources are being deployed
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Virtual data center rundown (regions)
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Percentage of gateways deployed per cloud
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Gives ability to visualize topology
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Where the resources are
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How resources are connected
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Are they under compliance?
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Users can customize what they want to see within their cloud
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Can see all the information about gateways and run diagnostics
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Flow IQ
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Categorizes and filters traffic
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Graphs provide ability to drill down into specific issues
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Geolocation puts all the traffic intelligence onto a map so users can easily visualize
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FlightPath
Even for very simple issues such as connectivity between instances, the troubleshooting process is extremely long. FlightPath is a feature in the controller that provides users with a report of what happens between the instances.
Packet Capture
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You can select the gateway and the host, and you receive a report of what is happening with the transfer
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We provide the option to download this as a pcap file
Role Based Access Control
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You can create different roles based on different personas
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You can assign access to specific resources for different teams
Multi-Cloud & Multi-Account
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Single pane of glass to manage all cloud accounts
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Support for AWS, Azure, GCP, etc using the same workflows, technology, and tools
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Periodic account audits VPC Tracker
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VPC report
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Helps users manage network CIDR ranges in one place
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No gateway launches required
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On demand test to detect overlapping CIDR’s before creating new one
Showback Functionality
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Shows deployment per account
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Use case is to gain visibility of the Aviatrix usage per each account and helps to charge back to teams who are part of deployment